Paperless healthcare at MEDANTE
COMPANY
Polyclinic MEDANTE
PROJECT DURATION
3 months
Digital contract signing
SECTOR
Healthcare
CLIENT
Polyclinic MEDANTE
Polyclinic of the 21st century MEDANTE is a specialized care center providing more than 30 top-equipped outpatient clinics. It represents stylish, but above all technically and above-standard equipped premises.
One of the polyclinic’s goals is to give patients a sense of comfortable and worry-free approach thanks to modern equipment with advanced processes. That is why the clinic strives to follow technology trends and leverage the benefits of the digital era.
CHALLENGE & GOALS
What we solved
To continuously increase the level of services provided, the polyclinic decided to introduce electronic signing for patients into its offering.
MEDANTE daily processes a large volume of documents. For the polyclinic, as well as for the patients themselves, it is time-consuming to handle the transfer of medical documentation in case of a doctor change — which additionally increases costs in time and finance.
The goal of introducing electronic signing was not only process efficiency, but also cost reduction and improving service dynamics.
At the same time, giving patients the feeling that their time is 100% utilized to find the most suitable method of medical treatment and care.
OUR SOLUTION
How it works
As a modern holistic medicine polyclinic, we provided MEDANTE with a digital advantage in the form of electronic signing. This was implemented into the clinic’s existing system, allowing patients who use MEDANTE services and come into contact with a large volume of documents to benefit from it today.
A solution was implemented into the document workflow process that ensures staff and patients can work with documents in electronic form.
A digital signature was chosen for the polyclinic’s needs, perfectly meeting the expectations and requirements of Polyclinic MEDANTE.
Our team used the 4SIGNER SaaS API FileGatewayService, which gives staff the ability to generate a message containing the contract required for signature. This means that after implementing the solution, new and existing patients can sign contracts with the polyclinic remotely, i.e., electronically at home via their own device.
In practice, the use of digital signature works such that when a contract needs to be signed, the patient receives an email link redirecting them to our 4SIGNER zone. After loading the document, they can electronically sign the contract with the polyclinic, and thus the signed contract is immediately available to both the staff and doctors of the polyclinic. Patients sign contracts quickly, comfortably, and securely — without needing a personal visit to the branch.
RESULTS
Benefits
for the customer
Process efficiency
Electronic signing eliminated the need for manual administration and accelerated document processing.
Increased polyclinic efficiency
Thanks to automation, employees can spend more time on patients instead of administrative tasks.
Cost reduction
Document digitization reduced printing, archiving, and physical delivery expenses for contracts.
COMPLEXITY
Project Complexity
5
/6
SIZE
3
/6
TIME
4
/6
COST
3
/6
COMPLEXITY
CUSTOMER FEEDBACK
What the customer says
„Our reception team praise this method because it saved them a huge amount of work. Likewise, our customers no longer have to wait in line to sign documents.„
– Michal Andrejco, CEO | Founder Medante
Interested in a similar solution?
We will gladly help you create a system tailored to your needs — from design to implementation.